Frequently asked questions
What should I wear or bring with me?
Wear comfortable clothes. Basically, anything you would wear to go to the beach is fine. Flip-flops, sneakers or sandals are fine. You will be asked to remove your shoes on the boat. You should pack a light jacket depending on the weather. Bring a camera, sunblock, sunglasses and a towel (just in case).
Will I get wet?
Possibly. It is a boat tour on the water and sometimes the water can be choppy. We recommend that you dress accordingly, but most tours stay dry.
Is parking available?
Metered parking is available.
Is the tour offered in any other language?
No. We cannot offer the tour in another language at this time.
Are there any health restrictions?
Pregnant women and people who have back or neck injuries and/or pain should not go on our boat tours if the waters are rough.
What documents do I need to provide?
You will need to show some form of official identification, such as a valid driver’s license or passport.
Will the tour still go out if it’s raining?
We do not go out if it’s raining, however, sometimes on a tour we may get caught in the rain as the weather in Miami can change very quickly.
What’s the cancellation policy?
The tour is based on reservations, so it’s important that you let us know as soon as possible if you need to cancel. All cancellations must be done at least 24 hours before the time of the tour. After that time, no refunds will be made.
How long is the tour?
The boat tour is approximately 90 minutes. Please check in 15 minutes prior to your tour time.